Unlike the other US Legacy airlines who pretend they care about you, the head of European discount carrier RyanAir says, "Just go away!". Funny thing... His approach is working.
From The New York Times:
THE SATURDAY PROFILE: No Apologies From the Boss of a No-Frills Airline
Michael O'Leary, chief executive of Ryanair, believes as long as tickets are cheap and the planes are on time, passengers will endure almost any indignity....
http://www.nytimes.com/2009/08/01/world/europe/01oleary.html
THE SATURDAY PROFILE: No Apologies From the Boss of a No-Frills Airline
By SARAH LYALL
Michael O'Leary, chief executive of Ryanair, believes as long as tickets are cheap and the planes are on time, passengers will endure almost any indignity....
http://www.nytimes.com/2009/08/01/world/europe/01oleary.html
0 Responses to "Go Away! Honesty and Something Like Leadership."
Post a Comment